How to transfer a call

There are 2 types of call transfer, attended and blind. An attended transfer will put the call on hold and start a new call with the receiving party so that you may speak to them before transferring. A blind transfer will not initiate a call first and will instead just transfer the call.

Attended Transfer

  • When on a call press the Tran or Transfer soft key to start the transfer process, the caller will be placed on hold.
  • Dial the number that you wish to transfer the call to and press OK or the Send softkey.
  • Once you have spoken to the recipient you can press Tran or Transfer to transfer the call.

Blind Transfer

  • When on a call press the Tran or Transfer soft key to start the transfer process. The caller will be placed on hold.
  • Dial the number that you wish to transfer the call to and press Tran, B Transfer or Transfer to transfer the call.

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