Number Details

In the Number details tab, the first and most important aspect of configuring a number is the Destination:

Edit number destination

This tells Dial 9 where you want calls to go when they're placed to this number. Choose any of the list of options, then you'll be presented with any previously configured destinations. For example, if you choose Call Extension, you'll then see a list of extensions in your account to select from.

Edit number recording

Next, you can enable or disable call recording to record all incoming calls received on that number.

When you've made any changes to your number, click Update Number or, if you wish to remove it, just press the Delete button at the bottom of the page.

Fine-tune your preferences

There are a number of cookies we need to use in order for our website to work properly. These cannot be disabled.

However, you can disable non-essential cookies for the third-party services we use, to help us provide better customer support, measure the performance of this website and run more effective marketing campaigns.

We use Google Analytics to measure the performance of our website. We do not store any personal data and your IP address is anonymised.

Off
On

We use a live chat service called Natterly so we can privide support to you where available. Various cookies are stored so chats remain active when you change page.

Off
On

We use various tracking cookies to help us measure the performance of our marketing campaigns and show you content and promotions we think you’d be interested in.

Off
On
Allow all
Update your preferences

Hello there!

This website uses cookies in order to provide you with the most relevant information. Please accept cookies for the best experience.

For more details see our Privacy Policy.

I’m OK with that
Cookie preferences