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Useful numbers
Useful Numbers are pre-configured numbers that any extensions within your phone system can dial to access certain global services. The numbers and their functions are listed below:
*1 | Pause a call recording during a call |
*3 | Resume a previously paused call recording during a call |
*8 | Picks up another ringing phone within a pickup group |
*8*{ext} | Picks up a specific ringing extension within the pickup group, an example would be *8*201. |
*01 | Run an echo test |
*10 | Plays back your current internal caller ID. |
*21*{number} | Sets up call forwarding for the extension you are dialling from - {number} should be replaced with the number you wish to forward to as if dialled from your extension. |
*21 | Cancels call forwarding |
*22 | Plays back your current call forwarding destination (if any) |
*30*{number} | Page an extension or call group. If enabled, the call will automatically be answered. |
*31*{number} | Withhold your number. Your caller ID will not be displayed to callers when using this prefix. |
*32*{number} | Send your number if your account is set to withhold caller ID by default. |
*50 | Plays the current music on hold. |
*55 | Access your main voicemail menu. If your extension you are dialling from matches a mailbox ID, you will be automatically logged into your mailbox using this option. |
*56 | Access your main voicemail menu, however unlike the option above, you will be required to login using your mailbox ID and password at all times. |
*444*{number} | If you have enabled a caller ID code on one of your incoming numbers, the code will be displayed here. This example places an outgoing call with the caller ID that matches the number using the Caller ID code 444. |
141{number} | Withhold your number. Your caller ID will not be displayed to callers when using this prefix. |
1470{number} | Send your number if your account is set to withhold caller ID by default. |
1471 | Play back the CLI of the last caller |