Setting up FusionPBX with your Dial 9 SIP trunking service

This article covers setting up inbound and outbound calls from your FusionPBX instance to your Dial 9 SIP trunking service. The following guide is written with the understanding that you have already configured your Dial 9 SIP trunks within the Dial 9 Portal. We do have another guide to help with setting up Dial 9 SIP trunks.

Once your SIP trunks are configured within the Dial 9 portal, please log into your FusionPBX admin area.

Outbound calls

Setting up a new Gateway

Select Account > Gateways via the menu on the left-hand side and click + Add.

• Add a name of Dial 9 Outbound Trunk
• Enter sip.dial9.co.uk in the Proxy
• Set Register to False
• Under Advanced, set Caller In From to True
• Under Advanced, and Set the Domain to Global
• Press Save to finish

Setting up your Outbound Routes

Head to Dialplan > Outbound Routes, then press + Add.

Local Dialling

• Select Dial 9 Outbound Trunk as the Gateway
• Enter ^0(\d+)$ in the Dialplan Expression field
• Enter 44 in the Prefix
• Press Save

International Dialling

• Select Dial 9 Outbound Trunk as the Gateway
• Enter ^00(\d+)$ in the Dialplan Expression field
• Press Save

Please ensure that any outbound caller IDs attributed to extensions are set to E.164 format, i.e. 4433008809900.

Inbound calls

Setting up a new Gateway

Select Account > Gateways via the menu on the left-hand side and click + Add.

• Add a name of Dial 9 Inbound Trunk
• Enter the IP address found within the SIP servers area of your Dial 9 serivce in the Proxy
• Set Register to False
• Under Advanced, and Set the Domain to Global
• Press Save to finish

Setting up an inbound route

Head to Dialplan > Destinations and click **+ Add:

• Add a country code of 44
• Enter your number as the Destination, without 44 or 0 in the beginning, i.e. 3300880900
• Choose an appropriate Action, such as an extension
• Set the Domain to Global
• Click Save.

Note that this will automatically create an inbound route, but we would recommend adding and editing routes via the Destinations area for ease.

Access controls

Finally, to allow calls to reach FusionPBX, an ACL rule needs to be created for the sending server. Head to Advanced > Access Controls, and click the providers ACL to edit it.

Under Nodes, modify the first row in the table to Allow, add the SIP server IP address provided by Dial 9 as a /32 address in CIDR, and a Description of Dial 9. Click Save.

You should now be setup for inbound and outbound calls through FusionPBX.