New Features

We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.

Introducing Our Brand New Time-Based Routing Interface

We're excited to unveil a feature that many of you have been asking for: a completely redesigned time-based routing interface that makes managing your working hours simpler, more intuitive, and...

Simpler Email Template Editor

We're excited to share an update that's going to make customizing your email templates much simpler and more intuitive.

Preventing anonymous incoming calls

With Dial 9, you can block callers in a variety of ways, including by their caller ID. This, however, has not always been so straight forward when you only want...

New enhancements to our greetings features with SSML

We're delighted to announce the addition of a new enhancement to our text-to-speech greetings feature - the ability to further customise your greeting by adding pauses, abbreviations and acronyms and...

Billing summaries now available

We've recently added a useful new feature to Dial 9 Connect - a Billing Summary page that gives you a breakdown of both your services, and any calls that you've...

Integrate Slack with your phone system

Slack is a great service allowing teams to easily collaborate together and, today, we're delighted to announce our new integration that allows you to easily see when calls are made...

New Dial 9 features

On top of the recent release of Dial 9 Connect - the new and improved management interface for your Dial 9 services - the development team have been hard at...