Preventing anonymous incoming calls
With Dial 9, you can block callers in a variety of ways, including by their caller ID. This, however, has not always been so straight forward when you only want...
New Features
We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.
New enhancements to our greetings features with SSML
We're delighted to announce the addition of a new enhancement to our text-to-speech greetings feature - the ability to further customise your greeting by adding pauses, abbreviations and acronyms and...
Set up scheduled temporary office closures using Preset rules
We're happy to announce the release of a new feature to the Dial 9 platform today - the ability to enable or disable Presets via a schedule. This is especially...
Create your own audio greetings with our new text-to-speech features
We're delighted to announce the addition of a new feature to the Dial 9 platform today - the ability to create your own audio greetings straight from a script, via...
Billing summaries now available
We've recently added a useful new feature to Dial 9 Connect - a Billing Summary page that gives you a breakdown of both your services, and any calls that you've...
Import your contacts and know who's calling before picking up
When you add a contact to your Dial 9 address book, you'll be able to see their name as part of the Caller ID when you receive a call from...
Integrate Slack with your phone system
Slack is a great service allowing teams to easily collaborate together and, today, we're delighted to announce our new integration that allows you to easily see when calls are made...
Recognise when people join a conference call more easily
We've just add some handy new features to conference rooms in Dial 9, so that you'll be able to configure an option for callers to announce their name before joining...
Useful numbers to reach global services in Dial 9
As you may already be aware, we have a number of Useful Numbers in the Dial 9 platform that a connected device can dial to use certain features, for example...
New Dial 9 features
On top of the recent release of Dial 9 Connect - the new and improved management interface for your Dial 9 services - the development team have been hard at...
Introducing Dial 9 Connect
Dial 9 Connect is our brand new cloud phone system management portal and we're really excited to open it up as a beta from today. The biggest thing you'll notice...
Dial 9 Phone for iOS has been revamped
We're delighted to announce the release of the latest version of Dial 9 Phone for iOS to the app store today, which includes a complete refresh of the user interface...
